These terms and conditions of use (the Terms and Conditions) apply to the entire contents of the website under the domain name www.nuergy.co.uk (the Nuergy Ltd. Website) and set out the terms and conditions on which you are entitled to use the Nuergy Ltd. Website. Please read these Terms and Conditions carefully before using the Nuergy Ltd. Website. Any rights not expressly granted in these Terms and Conditions are reserved.

By using the Nuergy Ltd. website, you acknowledge that you have read, understood and accept these Terms and Conditions. If you do not fully accept the Terms of Use, please do not use the Nuergy Ltd. Website.

Although Nuergy Ltd. attempts to provide accurate information, names, images, pictures, logos, icons, documents, and materials (collectively, the “Contents”) on the Website, it makes no representation, endorsement, or warranty that such Contents are accurate or suitable for any particular purpose.

THE WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN “AS IS” BASIS. USE OF THE WEBSITE AND ITS CONTENTS IS AT THE USER’S SOLE RISK. THE WEBSITE AND ITS CONTENTS ARE PROVIDED WITHOUT ANY REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, WITH THE SOLE EXCEPTION OF WARRANTIES (IF ANY) WHICH CANNOT BE EXPRESSLY EXCLUDED UNDER APPLICABLE LAW. AS NOTED BELOW, NUERGY Ltd. ALSO MAKES NO REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY WEBSITE OPERATED BY A THIRD PARTY.

Limitation of liability

In no event will Nuergy Ltd. be liable for any damages, including, without limitation, indirect, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party’s use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if Nuergy Ltd is aware of the possibility of such damages.

Use of website

Contents are included in this Website solely for the personal use of Website users. You may not copy (other than a copy for personal use), modify, distribute, transmit, display, perform, reproduce, transfer, resell, or republish any of the Contents of this Website without the prior written consent of Nuergy Ltd., which may be withheld in its sole discretion.

Copyrights and other intellectual property

Except where otherwise expressly noted or as noted below, all Contents of this Website, are the sole and exclusive property of Nuergy Ltd.

Links to other websites

Nuergy Ltd. may establish links between this Website and one or more Websites operated by third parties. Nuergy Ltd. has no control over any such other Websites, the contents therein or the products/services offered. The existence of any such links shall not constitute an endorsement, representation or warranty by Nuergy Ltd. of such Websites, the contents of the Websites, the products or services of the Websites or the operators of the Websites. Nuergy Ltd. disclaims responsibility for the privacy policies and customer information practices of third-party internet sites hyperlinked from our site.

Modifications

Nuergy Ltd., at any time, make modifications, changes, and alterations to the Contents of this Website, including these Terms and Conditions, without prior notice. You are responsible for regularly reviewing these terms and conditions. Your continued use of this Website following any modifications, changes, or alterations shall constitute your acceptance of such modifications, changes, or alterations.

Waiver

No waiver by Nuergy Ltd. of any right under or term or provision of these Terms and Conditions will be deemed a waiver of any other right, term, or provision of these Terms and Conditions at that time or a waiver of that or any other right, term, or provision of these Terms and Conditions at any other time.

These terms and conditions of use (the Terms and Conditions) apply to the entire contents of the website under the domain name www.nuergy.co.uk (the Nuergy Ltd. Website) and set out the terms and conditions on which you are entitled to use the Nuergy Ltd. Website. Please read these Terms and Conditions carefully before using the Nuergy Ltd Website. Any rights not expressly granted in these Terms and Conditions are reserved.

By using the Nuergy Ltd. Website, you acknowledge that you have read, understood and accept these Terms and Conditions. If you do not fully accept the Terms of Use, please do not use the Nuergy Ltd. Website.

Cancellations, returns and refunds

All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

You will not have any right to cancel an order for the supply of any of the following goods:

(a) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.

(b) the supply of goods that are made to the customer’s specification or are clearly personalised.

(c) the supply of goods that are liable to deteriorate or expire rapidly – such as a delivery of fresh flowers or meat.

In addition you will lose your right to cancel if you:

(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.

(b) combine goods with other goods after delivery so that they become inseparable.